Cbseignou.com

MPDBA-101/MPDHR-101]
MBA (GEN) & MBA (HRM) Degree Examination
I YEAR / I SEMESTER
PERSPECTIVES OF MANAGEMENT & BEHAVIOUR

-------------------------------------------------------------------------------------------
SECTION-A
1. Answer any Five of the following:
a) Managerial skills
b) Difference between choice making and decision making
c) Contingency approach to conflict management
d) Stroking
e) Grapevine
f) Laissez faire
g) Formal organisation
h) Group dynamics
SECTION-B
Answer all questions
2. a) What are the tasks of a Professional Manager?
OR
b) ‘In order to be effective, a Manager must possess and continuously develop several essential skills’. Discuss
3. a) What is MBO? Explain the process of MBO
OR
b) Define Decision Making. Explain the need for and the factors involved in decision making
4. a) What is change agent? What functions are performed by a change agent in the process of organizational change
OR
b) Discuss some conflict resolution techniques. What are the strengths and weaknesses of each?
5. a) What are the barriers to communication? Suggest measures to overcome these barriers
OR
b) What is delegation? Explain the factors affecting delegation of authority and its process
6. a) What is transactional analysis? How does it help in improving
interpersonal relationships
OR
b) Elucidate various leadership styles and suggest which leadership style is effective and give supporting view points
SECTION-C
7. Case Let (Compulsory): 15
Arjun Das had been working with Belta Cables Ltd (BCL) for several years, during this time he had worked his way up from the bottom to a position of foreman. He was proud of what he had
achieved, and he liked his work at BCL. He had recently bought a flat and his wife and children were happy with their new neighbours.
In recent months, the company had lost two good contracts and as a result had been forced to lay off some employees. They had for the most part, laid off employees with least seniority, although this
was not required. Now, there was a rumour circulating that they were going to loose another contract.
As Arjun Das considered the situation, he realized he now had the least seniority of the foreman in his division. Thus, he concluded that the company was going to loose more business and owing to lack of his seniority, he was going to be given a `Golden handshake’. As a result of this painful conclusion, Das become extremely despondent, his interest in his job deteriorated badly and he began to have a hard time getting along with his co-workers. Actually, the rumour circulating in the company was incorrect.
Instead of losing business, BCL was anticipating some new contracts. Further, management was very pleased with Arjun Das as an employee and had no intention of letting him go.
Questions:
a) In what ways, if any, has poor communication caused this problem?
b) How might this situation be improved?
c) What is the basis for Arjun Das’s anxiety?

R
b) How is demand for new products estimated?
4. a) Define production function. Explain and illustrate isoquants and
isocost curves
OR
b) Explain with the help of imaginary figures the relationsjip between
fixed cost, variable cost, total cost and marginal cost
5. a) What are the features of perfect competition? How do you fix price
under perfect competiton?
OR
b) What are the different types of pricing strategies? Also discuss
their relative uses
6. a) Review the growth in basic and cellular market
OR
b) What are the important pricing issues relating to
telecommunication sector in the wake of competition?

[MPDBA-102/MPDHR-102/CPDCO-102]
MBA (GEN & HRM) & M.Com. Degree Examination
I YEAR / I SEMESTER
MANAGERIAL ECONOMICS (Effective from the admitted batch 2009-10)
Time: 3 Hours Max.Marks: 70
-------------------------------------------------------------------------------------------
Instructions: All parts of the unit must be answered in one place only.
Figures in the right hand margin indicate marks allotted.
-------------------------------------------------------------------------------------------
SECTION-A
1. Answer any Five of the following: (5x4=20)
a) Scope of managerial economics
b) Price elasticity
c) Incremental costs
d) Market structure
e) Pricing strategy
f) Monopoly
g) Business cycle
h) apital gearing
SECTION-B
Answer all questions (5x10=50)
2. a) Outline the chief characteristics of managerial economics. How is
macro economics useful in managerial activities?
OR
b) “Managerial economics consists of the use of economic modes of
thought to analyse business”-comment
3. a) What is meant by elasticity of demand? Explain giving a suitable
illustration. How elasticity of demand determines the price policy
of a firm?
OR
b) How is demand for new products estimated?
4. a) Define production function. Explain and illustrate isoquants and
isocost curves
OR
b) Explain with the help of imaginary figures the relationsjip between
fixed cost, variable cost, total cost and marginal cost
5. a) What are the features of perfect competition? How do you fix price
under perfect competiton?
OR
b) What are the different types of pricing strategies? Also discuss
their relative uses
6. a) Review the growth in basic and cellular market
OR
b) What are the important pricing issues relating to
telecommunication sector in the wake of competition?

[May-15]
[MPDBA-102/MPDHR-102/CPDCO-102]
MBA (GEN & HRM) & M.Com. Degree Examination
I YEAR / I SEMESTER
MANAGERIAL ECONOMICS
SECTION-A
1. Answer any Five of the following: (5x4=20)
a) Scope of managerial economics
b) Price elasticity
c) Incremental costs
d) Market structure
e) Pricing strategy
f) Monopoly
g) Business cycle
h) apital gearing
SECTION-B
Answer all questions (5x10=50)
2. a) Outline the chief characteristics of managerial economics. How is macro economics useful in managerial activities?
OR
b) “Managerial economics consists of the use of economic modes of thought to analyse business”-comment
3. a) What is meant by elasticity of demand? Explain giving a suitable illustration. How elasticity of demand determines the price policy of a firm?

OR
b) How is demand for new products estimated?
4. a) Define production function. Explain and illustrate isoquants and
isocost curves
OR
b) Explain with the help of imaginary figures the relationsjip between fixed cost, variable cost, total cost and marginal cost
5. a) What are the features of perfect competition? How do you fix price under perfect competiton?
OR
b) What are the different types of pricing strategies? Also discuss their relative uses
6. a) Review the growth in basic and cellular market
OR
b) What are the important pricing issues relating to telecommunication sector in the wake of competition?

[MPDBA-103/MPDHR-103]
MBA(GEN & HRM) Degree Examination
I YEAR / I SEMESTER
BUSINESS COMMUNICATION (Effective from the admitted batch 2009-10)
Time: 3 Hours Max.Marks: 70
--------------------------------------------------------------------------------------------
Instructions: All parts of the unit must be answered in one place only.
Figures in the right hand margin indicate marks allotted.
-------------------------------------------------------------------------------------------
SECTION-A
1. Answer any Five of the following: (5x4=20)
a) Vocabulary in presentation
b) Importance of speaking skills
c) Communication and effective communication
d) Cover letter
e) Group discussion
f) Body language
g) Non verbal communication
h) Leadership skills
SECTION-B
Answer all questions (5x10=50)
2. a) Write an essay on effective communication skills
OR
b) Explain in detail about written communication
3. a) Explain the essential aspects those make you successful in job
interview
OR
b) Define group discussion. Explain different roles in group
discussion
4. a) Non verbal communication plays a vital role in effective
communication - explain
OR
b) “A voracious reader can become an eloquent speaker” - explain
5. a) Write an essay on the role of a Manager
OR
b) Explain format, language and style of minutes
6. a) Explain the outline and structure of an effective presentation
OR
b) Define negotiation. Explain process of negotiation
[26,27/I Y-I S/215]
[May-15]
[MPDBA-103/MPDHR-103]
MBA(GEN & HRM) Degree Examination
I YEAR / I SEMESTER
BUSINESS COMMUNICATION (Effective from the admitted batch 2009-10)
Time: 3 Hours Max.Marks: 70
--------------------------------------------------------------------------------------------
Instructions: All parts of the unit must be answered in one place only.
Figures in the right hand margin indicate marks allotted.
-------------------------------------------------------------------------------------------
SECTION-A
1. Answer any Five of the following: (5x4=20)
a) Vocabulary in presentation
b) Importance of speaking skills
c) Communication and effective communication
d) Cover letter
e) Group discussion
f) Body language
g) Non verbal communication
h) Leadership skills
SECTION-B
Answer all questions (5x10=50)
2. a) Write an essay on effective communication skills
OR
b) Explain in detail about written communication
3. a) Explain the essential aspects those make you successful in job
interview
OR
b) Define group discussion. Explain different roles in group
discussion

4. a) Non verbal communication plays a vital role in effective
communication - explain
OR
b) “A voracious reader can become an eloquent speaker” - explain
5. a) Write an essay on the role of a Manager
OR
b) Explain format, language and style of minutes
6. a) Explain the outline and structure of an effective presentation
OR
b) Define negotiation. Explain process of negotiation

Human resource management solved questions

BUY THIS BOOK NOW

1. 1)Write a comprehension on the emerging dimensions of HRM.
   2) Discuss the challenges associated in the HRM in present business scenario.
   3) Describe the guidelines for better HRM.
2. 2)1. What is “Human Resource Management”?
   2. What functions does a human resource department normally perform?
   3. Explain the new roles of HR managers.
3. 3)1) Trace the evolution of HRM.
   2) Discuss the importance and scope of HRM.
   3) Explain different perspectives on HRM.
   4) Describe the components of HRM.
4. 4)1) What is the relevance of job analysis in the modern times?
   2) Discuss the methods used job analysis.
   3) Discuss the salient features of job analysis
   4) How relevant is the understanding of job design for developing organizational
   effectiveness.
5. 5)1) Explain the objectives of HRP.
   2) Describethe process of HRP with illustrations.
   3) Discuss the problems in HRP and state measures to overcome them.
   4) Briefly review the forecasting techniques.
6. 6)1) What do you understand by recruitment? Explain the process of recruitment.
   2) Discuss critically the various sources of recruitments.
   3) Explain the various types of tests used in selection process.
   4) What are the objectives of interview? Describe the process of interview.
   5) Explain the ‘outsourcing’ function in an organization with suitable examples.
7. 7)1) What does one gain by perceiving organizations as social systems?
   2) Discuss how motivation patterns, role, and status have influenced your
   interactions with others today. What is your primary motivation pattern?
   3) Discuss the statement: A manager cannot satisfy a worker only as an “employee”
   because each worker has many work roles.
   4) From your experience cite examples of poor status congruence.
   5) Compare the ideas of system equilibrium and employee adjustment.
   6) Define distributive justice and its relation to lay off.
8. 8)1) Discuss the concept of “Competency Mapping”.
   2) Describe the roles that are necessary in group discussion citing suitable
   examples.
   3) Write short notes on:
   a) Assessment Centre
   b) Psychometric Tests
   c) Interview Techniques
9. 9)1) Explain the Performance Appraisal System. Either suggest improvements to an
   existing appraisal system in your organisation or design an appraisal system
   which would meet the objectives outlines in this chapter.
   2) Describe the 360 degree appraisal with the help of examples.
   3) Write short notes of:
   a) Management by objectives
   b) Behaviourly Anchored Rating Scale
   c) Performance Counselling
10. 10)1) Explain the concept of ‘potential appraisal’ with illustrations.
    2) What is career planning? Discuss its needs, purpose and objectives.
    3) Is assessment centre same with development centre? If not, what are the
    differences?
    4) Write a comprehensive note on succession planning citing suitable examples
11. 11)1) Write a comprehensive note on HR Audit. Process with the help of illustrations.
    2) Define ‘Benchmarking’. What are the types of benchmarking process?
    3) Discuss the concept of HR Information System and its applicability.
    4) Write short notes on:
    a) HR Research
    b) HR Audit Reports
    c) Exit Interview
12. 12)1) Describe the concept of HRD and its need in present industrial scenario.
    2) Write short notes on:
    a) Communiction
    b) Developing equitability
    c) Coping with collective power
    3) Discuss how organisational culture can be developed.
    4) What are the principles in designing a HRD system?
    5) Write an overview of the changing boundaries of HRD
13. 13)1) Define performance coaching and write its objectives.
    2) Describe the process of performance coaching.
    3) Discuss the phases of performance coaching with suitable examples.
    4) Write a note on the process of mentoring, citing examples
14. 14)1) Define “role” and distinguish role from position, citing examples.
    2) Write a comprehensive note on “role efficacy” and enumerate its different
    aspects.
    3) Discuss different approaches to team development with illustrations.
15. 15)1) List out the various deductions under the Payment of Wages Act, 1936.
    2) What is the procedure the government has to follow in fixing and revising
    minimum wages under the Minimum Wages Act, 1948?
    3) The Payment of Bonus Act has no relevance in the present economic situation of
    the industry. Discuss.
    4) What are the obligations of an employer under the Equal Remuneration Act,
    1976?
    5) What are the statutory social security benefits available to workmen/employees
    in India?
16. 16)1) What are the basic principles of compensation administration?
    2) What are the characteristic features of executive compensation?
    3) What type of compensation system normally motivate the executives?
    4) Analyse the future trend of employee compensation in India.
    5) Briefly explain the major components of industrial wage structure of India.
    6) Compare and contrast individual, group, and organisation-wide performance
    bonus systems. How are they alike? and/or Different?
17. 17)1) “An organisation cannot attract and retain competent employees today without a
    good benefit package.” Do you agree or disagree with this statement? Why?
    2) In future, the compensation policies, programmes, and practices of an
    organisation will revolve around newer reward systems and benefits. Discuss.
    3) When an organisation is designing its overall compensation programme, one of
    the critical areas of concern is the benefits package. Explain.
18. 18)1) What is the role of I.D. Act, 1947 in statutory mechanisms in industrial
    relations?
    2) Write short notes on:
    a) Litigation
    b) Mediation
    3) What are the voluntary machineries available for settling industrial dispsutes?
    4) Write a brief note on Lok adalats and its functions.
19. 19)1) Narrate the growth of trade unions in India.
    2) Write a note on the theories of trade unionism.
    3) Describe the classification of trade unions citing examples.
    4) Discuss the measures required to strengthen trade union movement in India.
    5) Write down the differences between blue-collar and white-collar workers.
    6) Discuss the growth of employers’ associations.
    7) Why managerial association is required? Discuss.
    8) What are the EOs exist in India? Write down their objectives and functions.
    9) Describe the management and organisation of EOs in India.
20. 20)1) What is the rationale for industrial democracy?
    2) Review the schemes of industrial democracy.
    3) Discuss the function of quality circle to achieve democracy at workplace, citing
    suitable examples.
    4) What are the levels and forms of workers’ participation in management?
    5) Compare the forms of workers’ participation in management in Germany and
    Yugoslavia.
21. 21)1) Discuss the causes and effects of grievances.
    2) Briefly outline the features of a grievance procedure and the steps involved in it.
    3) Why should organisations have a formal grievance procedure?
    4) Explain the meaning and concept of discipline with examples.
    5) Describe briefly the stages of disciplinary action procedure.+

Human resource management solved questions

BUY THIS BOOK NOW

ignou blis assignments