Ms-2 June 2011

MS-2 – June-2011

MS-2 : MANAGEMENT OF HUMAN RESOURCES

1. Describe the steps and pre- requisites to be followed in Grievance Handling Procedure. Briefly discuss Grievance Management in Indian Industry.

2. Discuss the challenges faced by an HR Manager and how managing challenges would facilitate the efficient use of Resources.

3. Describe the Process of Performance Appraisal. Discuss any two methods of Appraisal and their advantages and Disadvantages.

4. Briefly discuss the importance of outsourcing in the present day business scenario and discuss how outsourcing can be made successful.

5. Write short notes on any three of the following :

(a) Employee Lay off.

(b) Assessment Centre.

(c) Employee Empowerment.

(d) Mentoring.

(e) Succession Planning.